At Convincent Language Education we’re committed to respecting and protecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.
Any questions regarding this Policy and our privacy practices should be sent by email to info (at) convincent.eu or by writing to:
Convincent Language Education Zwanenstraat 6 6811 DD Arnhem The Netherlands
1. Who are we?
We’re Convincent Language Education. A language school specialized in teaching Dutch to Expats in the center of Arnhem, Gelderland, the Netherlands. Our company details are:
- Name: Convincent Language Education
- Chamber of Commerce registration number: 58951873
- VAT number: NL001851903B68
- Address: Zwanenstraat 6
- Postal-code: 6811 DD
- City: Arnhem
- Country: The Netherlands
- Website: https://convincent.eu
- Email: info (at) convincent.eu
2. How do we collect information from you?
- We obtain information about you when you contact us about our products and services.
- We obtain information about you during an intake for one of our courses.
- We obtain information about you in our language lessons.
3. What type of information is collected from you?
The personal information we collect might include your name, address, email address, phone number, level of education, country of origin, other languages that you speak, bank account number, the company you work for.
4. How is your information used?
We may use your information to:
- advice you in what language course is best for you
- send invoices and process payments
- schedule our lessons together
- sending and receiving homework
5. Who has access to your information?
- Teachers working for Convincent Language Education
6. Who else has access to your information?
At Convincent Language Education we make use of the following companies:
- Google – based in the USA / Ireland
- Google reviews
- Facebook – based in the USA / Ireland
- Facebook Messenger
- Facebook reviews
- VDX Hosting – based in the Netherlands
- website hosting & domain registration
- email provider
- Exact Online – based in the Netherlands
- Online bookkeeping and administration program
- Parallel accountants Arnhem – based in the Netherlands
- Financial administration
- Belastingdienst (taxes) – based in the Netherlands
- Tax administration
- Boom NT2 – based in the Netherlands
- Taaltestcentrum / Digital online Exams
7. How long do we keep your information?
We keep your financial details for the legal term of 7 years if you are a student of Convincent Language Education. We keep your test results and other information provided by you for the duration of your course and for a maximum period of 2 years after you finished your course. After these two years we only keep your test results of the digital online exams of Boom NT2.
If you contact Convincent Language Education to inquire about our courses and not become a student: we keep your provided information for a maximum period of one year. This includes the information provided by you during an intake.
8. What we don’t do!
- We don’t send you marketing emails!
- We don’t sell your information to others!
“Data protection rules (such as GDPR) do not hinder measures taken in the fight against the coronavirus pandemic. […] Indeed, the GDPR provides for the legal grounds to enable the employers and the competent public health authorities to process personal data in the context of epidemics, without the need to obtain the consent of the data subject. This applies for instance when the processing of personal data is necessary for the employers for reasons of public interest in the area of public health or to protect vital interests (Art. 6 and 9 of the GDPR) or to comply with another legal obligation.”
Last updated on 1 September 2022.